Hello, I’m Omar Syed
I’m a Senior UI/UX Designer specialising in enterprise SaaS and complex workflows
About Me
With over 8 years of industry experience, including 5+ years designing enterprise SaaS and on-premises software. Backed by a strong QA background, I bring a detail-oriented, systems-level mindset to UX, ensuring designs are not only intuitive and scalable, but also technically sound and implementation-ready.
I specialise in user research, interaction design, information architecture, design systems and workflow optimisation, and collaborate closely with cross-functional teams to support product strategy and deliver high-quality UX/UI solutions.
Core Skills
User Research
Design Systems
A/B Testing
Agile Methodologies
Cross Functional Colloboration
Stakeholder Management
Usability Testing
Interaction Design
Design Thinking
QA Testing
Information Architecture
Visual Design
Team Leadership
WCAG Principles
Accessibility
Mentoring
Data Visualization
Wireframing
Prototyping
Lean UX
Tools & Software
Figma
Axure
Adobe XD
JIRA
Confluence
Sketch
TestRail
Amazon QuickSight
UserTesting
Trello
Professional Experience
April 2024 - May 2025
Senior UI/UX Designer
BEONTRA GmbH
Took ownership and led the design of a suite of 15+ digital deliverables, including end-to-end products and targeted feature enhancements
Key Achievements:
Improvements to the information architecture and visual hierarchy contributed to a 60% reduction in time-to-access for key user features and a 80% increase in task completion rates.
Led collaborative sessions with cross-functional stakeholders and conducted qualitative and quantitative user research, which informed high-impact UX decisions resulting in a 80% reduction in user-reported issues, and improved task success rates across key workflows.
Played a key role in delivering development-ready design components and fostering seamless collaboration with product managers, developers, and senior leadership. This alignment ensured zero ambiguity in design-to-development handoffs, reduced iteration and rework cycles by over 60% and accelerated time-to-market for new releases.
November 2019 - April 2024
UI/UX Designer
BEONTRA GmbH
Spearheaded the design lifecycle of approximately 20 deliverables for Leidos, covering both web and Windows-based suite of applications, with a strong emphasis on User Research, User-Centred Design, Information Architecture, and interactive user flows.
Key Achievements:
Eliminated ambiguity by redesigning existing products by applying a strong sense of visual design and attention to detail to deliver polished, aesthetically refined interfaces that elevated user trust and brand perception.
Created and maintained a comprehensive Design System that enhanced design consistency and reduced UI design time by 40% , leading to faster developer handoff and more scalable product development across teams. Conducted User Testing and Heuristic Evaluations , translating insights into actionable UI enhancements which led to a measurable improvement in user task completion rate of 90% .
Designed data visualisation dashboards using Amazon QuickSight , integrating Key Performance Indicators (KPIs), significantly improving strategic decision-making and operational monitoring within BEONTRA products.
Created and maintained a comprehensive Design System that enhanced design consistency and reduced UI design time by 40% , leading to faster developer handoff and more scalable product development across teams. Conducted User Testing and Heuristic Evaluations , translating insights into actionable UI enhancements which led to a measurable improvement in user task completion rate of 90% .
November 2018 - March 2019
QA Working Student
BEONTRA GmbH
Key Achievements:
Researched and initiated an improvement in QA process by automating smoke tests for deliveries using JavaScript-based tools - Jest and Puppeteer.
Responsible for creating, maintaining and executing test cases in TestRail for BEONTRA Scenario Planning suite of applications.
February 2014 - September 2017
Quality Assurance Engineer
Scientific Games, Bengaluru, India
Quality assurance across various projects of casino gaming industry.
Key Achievements:
Designed and managed test suites in qTest , integrated with JIRA , within a high-performing and agile development team.
Demonstrated expertise in testing Windows and web-based applications, with proficiency in defect tracking and management using JIRA .
Created data visualizations using Tableau to deliver strategic revenue and marketing insights for multiple clients in the casino gaming industry.
Improved the overall gaming experience by recommending UX enhancements to the player menu , resulting in a more intuitive and engaging user interface for casino players.
Featured Projects
Contact Me
About Me
With over 8 years of industry experience, including 5+ years designing enterprise SaaS and on-premises software. Backed by a strong QA background, I bring a detail-oriented, systems-level mindset to UX, ensuring designs are not only intuitive and scalable, but also technically sound and implementation-ready.
I specialise in user research, interaction design, information architecture, design systems and workflow optimisation, and collaborate closely with cross-functional teams to support product strategy and deliver high-quality UX/UI solutions.
Core Skills
User Research
Wireframing
Prototyping
Usability Testing
Information Architecture
Interaction Design
Visual Design
Design Systems
Accessibility
A/B Testing
Agile Methodologies
Lean UX
Design Thinking
Cross Functional Colloboration
WCAG Principles
Data Visualization
QA Testing
Stakeholder Management
Team Leadership
Mentoring
Tools & Software
Figma
Axure
Adobe XD
JIRA
ChatGPT
Confluence
Sketch
TestRail
Amazon QuickSight
UserTesting
Trello
Featured Projects
Professional Experience
April 2024 - May 2025
Senior UI/UX Designer
BEONTRA GmbH
Took ownership and led the design of a suite of 15+ digital deliverables, including end-to-end products and targeted feature enhancements
Key Achievements:
Improvements to the information architecture and visual hierarchy contributed to a 60% reduction in time-to-access for key user features and a 80% increase in task completion rates.
Led collaborative sessions with cross-functional stakeholders and conducted qualitative and quantitative user research, which informed high-impact UX decisions resulting in a 80% reduction in user-reported issues, and improved task success rates across key workflows.
Played a key role in delivering development-ready design components and fostering seamless collaboration with product managers, developers, and senior leadership. This alignment ensured zero ambiguity in design-to-development handoffs, reduced iteration and rework cycles by over 60% and accelerated time-to-market for new releases.
November 2019 - April 2024
UI/UX Designer
BEONTRA GmbH
Spearheaded the design lifecycle of approximately 20 deliverables for Leidos, covering both web and Windows-based suite of applications, with a strong emphasis on User Research, User-Centred Design, Information Architecture, and interactive user flows.
Key Achievements:
Eliminated ambiguity by redesigning existing products by applying a strong sense of visual design and attention to detail to deliver polished, aesthetically refined interfaces that elevated user trust and brand perception.
Created and maintained a comprehensive Design System that enhanced design consistency and reduced UI design time by 40% , leading to faster developer handoff and more scalable product development across teams. Conducted User Testing and Heuristic Evaluations , translating insights into actionable UI enhancements which led to a measurable improvement in user task completion rate of 90% .
Designed data visualisation dashboards using Amazon QuickSight , integrating Key Performance Indicators (KPIs), significantly improving strategic decision-making and operational monitoring within BEONTRA products.
Created and maintained a comprehensive Design System that enhanced design consistency and reduced UI design time by 40% , leading to faster developer handoff and more scalable product development across teams. Conducted User Testing and Heuristic Evaluations , translating insights into actionable UI enhancements which led to a measurable improvement in user task completion rate of 90% .
November 2018 - March 2019
QA Working Student
BEONTRA GmbH
Key Achievements:
Researched and initiated an improvement in QA process by automating smoke tests for deliveries using JavaScript-based tools - Jest and Puppeteer.
Responsible for creating, maintaining and executing test cases in TestRail for BEONTRA Scenario Planning suite of applications.
February 2014 - September 2017
Quality Assurance Engineer
Scientific Games, Bengaluru, India
Quality assurance across various projects of casino gaming industry.
Key Achievements:
Designed and managed test suites in qTest , integrated with JIRA , within a high-performing and agile development team.
Demonstrated expertise in testing Windows and web-based applications, with proficiency in defect tracking and management using JIRA .
Created data visualizations using Tableau to deliver strategic revenue and marketing insights for multiple clients in the casino gaming industry.
Improved the overall gaming experience by recommending UX enhancements to the player menu , resulting in a more intuitive and engaging user interface for casino players.
Contact Me
© 2025 Omar Syed. Designed with care and attention to detail.
© 2025 Omar Syed. Designed with care and attention to detail.